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Robert A. Martin - TeamAQA
Senior Quality Assurance Analyst
Gateway Ticketing Systems, Inc.
http://www.gatewayticketing.com/
e-mail contact only: rmartin@gatewayticketing.com
Education:
B.A. in Mathematics w/PA State Teaching Certification from Messiah College, Grantham, PA.
Professional Certifications:
American Society for Quality (ASQ) Certified Software Quality Engineer Professional memberships: American Sociey for Quality member since February 2002.
I've been an employee at Gateway Ticketing Systems, Inc., since July 1995. Gateway Ticketing Systems, Inc., is the current world leader in automated admissions and access control systems for use in amusement parks, attractions, museums, zoos, and other similar venues. Gateway's products also support similar functions for the interline bus industry and ferry services.
I started at Gateway in a position of customer service/system installation and training. After about a year, I was essentially the only customer service technician in the company and maintained an expertise in our software products for all of my career. Eventually, that expertise, combined with my teaching degree, put me into the position of end user trainer, a position I held for 3 years. Eventually, a Quality Assurance position opened up in our company and I applied for the department transfer, using my expertise in our application, in how the users utilize the application, and my analytical skills from my mathematics degree as the basis for the transfer.
When I came into our QA department, we were using a copy of AQTest 1.5. We hadn't established any standard suite of tests at that time and we were basically exploring the application, determining its capabilities. My mathematics degree did include 2 years of Pascal programming experience and, as the only Pascal/Delphi qualified programmer in our department, it fell on me to implement our automated regression test scripts.
After 5 years of using TestComplete in its various versions, I'm our company's resident expert in the application and in the script code itself that we have implemented. We have several projects that run each night using TestExecute and logging the results to a shared drive location. Our automated scripts, from the sheer amount of tests that need to be performed, now take about 6-10 hours total to run.
While for many script projects we're using a traditional data-specific script methodology, we've implemented Data Driven Testing using the ODT objects and classes of TestComplete 4 for one project that is running full time. Two other projects are in the process of having the DDT framework we've designed implemented for full time tests. Essentially, the projects consist of a number of ODT objects and classes that read data records from CSV files and, using the information retrieved, execute a series of libraried methods and procedures to execute various tasks in our applications and validate the results against another set of CSV files containing the expected results of on screen values, stored data records, and system states.
Another TestComplete feature that we're using a lot of these days is the HTTP Load Testing plug-in. Our company has an ecommerce engine that relies on XML data transmissions from the website to a service running on a server with XML responses returning back to the site. We've been using the Load Testing to verify the thread-safty of our application, measure its performance under various loads, and generally test data integrity under a load. We've recently begun a development initiative to re-design the web side of the eCommerce system and I've been tasked with designing the functionality tests and load tests of the redesigned site to test for improved performance as well as regression of previous functionality.
In my spare time (boy, what a joke THAT term is these days... ;-) ), I spend time with my wife and two daughters around my home. When those three ladies aren't taking up my time, you can usually find me twiddling around with our home PC experimenting with web page designs, live video streaming, and playing a variety of PC platform games. And if the computer holds no interest for me on any given day, my nose will be buried in a sci-fi/fantasy novel including authors such as Terry Pratchett, Isaac Asimov, Ray Bradbury, and J. R. R. Tolkien.
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